Our Approach

How we work

At SCC Talent, we spend our waking hours making connections, building industry knowledge and understanding the communications landscape. As a result we can offer not only a deep pipeline of talent but insights and advice on the broader market.


Having worked in CRM/CX focussed roles both agency and client-side ourselves, we’re different from other recruiters. We understand the nuances of each role and the environment too. We’re across the latest technology in the industry and have been active educators and lobbyists. We’ve seen the data-driven industry evolve from 3D mail packs to Marketing Automation, and understand the type of skills required to deliver compelling, cost-effective CRM/CX solutions.


Through out-sourcing your recruitment needs to SCC Talent, you’ll:


  • Have access to our broad network of candidates and connections built through a combined 40 years in the industry
  • Be presented with carefully screened and assessed candidates
  • Receive advice on the current talent market
  • Have the interview process fully organised
  • Receive on-going support with placed candidates


All our placements are guaranteed to ensure you are happy with your new employee. 

We look forward to working with you.

How we work


At SCC Talent, we spend our waking hours making connections, building industry knowledge and understanding the communications landscape. As a result we can offer not only a deep pipeline of talent but insights and advice on the broader market.


Having worked in CRM/CX focussed roles both agency and client-side ourselves, we’re different from other recruiters. We understand the nuances of each role and the environment too. We’re across the latest technology in the industry and have been active educators and lobbyists. We’ve seen the data-driven industry evolve from 3D mail packs to Marketing Automation, and understand the type of skills required to deliver compelling, cost-effective CRM/CX solutions.


Through out-sourcing your recruitment needs to SCC Talent, you’ll:


  • Have access to our broad network of candidates and connections built through a combined 40 years in the industry
  • Be presented with carefully screened and assessed candidates
  • Receive advice on the current talent market
  • Have the interview process fully organised
  • Receive on-going support with placed candidates


All our placements are guaranteed to ensure you are happy with your new employee. 

We look forward to working with you.

Recruitment built around real industry experience.

We don't believe specialist recruitment should start with a database search. It starts with understanding the problem you are trying to solve.

1. Understand the brief.

We get beneath the job description to understand your business, team, culture, technology environment and capability you actually need.


2. Use specialist market knowledge.

Our recruiters have working within the industries they recruit for. That means we understand the difference between similar-looking roles and can advise on the skills, experience and market conditions relevant to your brief.


3. Find and assess the right people.

We combine our established industry network with search, referrals, advertising and headhunting. Candidates are personally interviewed and assessed for technical skills, motivations, working style and career goals.


4. Tell the story properly.

For clients, we help communicate the opportunity for your employer proposition. For candidates, we take time to understand their experience, ambitions and motivations so the opportunity is right for them too.


5. Support the process.

We coordinate interviews, help navigate negotiations and remain involved after the placement.


The result: a more informed recruitment process and a better chance of finding the right long-term match.

Our  Specialisation