News

Key Industry Events 2025/2026

By Fiona Gilfillan • October 6, 2025
It's networking & event season. Key event dates for your diary.

In the press: CX Job Market Demands

By Fiona Gilfillan • September 30, 2025
Featured Article: CX FOCUS Magazine

Retail Media: Opportunities and Roles in Australia

By Fiona Gilfillan • August 5, 2025
Retail Media: Roles & Skills in demand.

Is AI Changing CRM & Loyalty Jobs?

By Fiona Gilfillan • July 10, 2025
Is AI changing CRM & Loyalty jobs

How to break through in a competitive market

By Fiona Gilfillan • May 28, 2025
How to break through in a competitive market.

Retail Media in Australia - An American's perspective

By Fiona Gilfillan • May 13, 2025
Retail Media Perspective:

Thinking of Moving from Agency to Client-Side?

By Fiona Gilfillan • May 13, 2025
Ideas for agency candidates to consider before making the transition to a corporate or client-side marketing role.

Hiring in CRM, CX or Loyalty? What You Need to Know Right Now

By Fiona Gilfillan • April 9, 2025
Hiring in CRM, CX or Loyalty? What You Need to Know Right Now.

Does your CV need a makeover?

By Fiona Gilfillan • April 2, 2025
Does your CV need a Stylist?
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