Our Team

Meet the people behind the specialist knowledge.

SCC Talent is led by recruiters who have worked in the industries they now recruit for.


Fiona Gilfillan — Managing Partner

Fiona joined SCC Talent after a career in creative advertising, including CRM strategy and campaign work with major Australian agencies including Clemenger BBDO and M&C Saatchi. She combines that industry experience with extensive recruitment experience across marketing, advertising, digital, CX, CRM and data roles.


Louise McCallum — Managing Partner

Louise began her career across creative agencies and client organisations in loyalty, CRM and marketing roles before moving into specialist recruitment. She brings more than 20 years of recruitment experience and has helped hundreds of candidates across CRM, CX, Martech, Digital, Loyalty, Advertising and Marketing.


Work with people who understand the industry because they've worked in it.

Meet our talented team

Latest news and insights.

By Fiona Gilfillan • February 5, 2026
Interview tips:
By Fiona Gilfillan • January 10, 2026
By Fiona Gilfillan • November 9, 2025
The recipe for a CV that gets you hired.
By Fiona Gilfillan • October 6, 2025
It's networking & event season. Key event dates for your diary.
By Fiona Gilfillan • September 30, 2025
Featured Article: CX FOCUS Magazine
By Fiona Gilfillan • August 5, 2025
Retail Media: Roles & Skills in demand.
By Fiona Gilfillan • July 10, 2025
Is AI changing CRM & Loyalty jobs
By Fiona Gilfillan • May 28, 2025
How to break through in a competitive market.
By Fiona Gilfillan • May 13, 2025
Retail Media Perspective:
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